Return and Refund Policy

Last Updated: September 28, 2026

At Rang E Nazakat, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or different from what you ordered, you may request a return, replacement, or refund subject to the terms of this policy.

Return Eligibility

Return requests must be raised within 7 days of delivery.

To be eligible for a return, the product must:

• Be unused and unworn.

• Be unwashed and unaltered.

• Be in its original condition.

• Have all original tags, labels, packaging, and accessories intact.

• Not have any stains, marks, damage, perfume or other signs of use.

Products that have been worn, washed, altered, damaged, stained, or otherwise used may not be eligible for return or refund.

For clothing products, we recommend trying the product carefully without removing the original tags if you are unsure about the size or fit.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, incorrect, or materially different product, please contact us within 48 hours of delivery.

To help us verify the issue, you may be required to provide:

• Your order number.

• Clear photographs of the product.

• Photographs of the product packaging and shipping label.

• A short video where necessary to demonstrate the issue.

After reviewing and verifying the issue, Rang E Nazakat may arrange a replacement, return, refund, or another appropriate resolution, subject to the circumstances and applicable law.

Size, Color, or Change of Mind

Returns or exchanges requested because of a change of mind, incorrect size selection, personal preference, or color preference may be subject to return shipping charges and availability.

Customers are encouraged to carefully review the size chart, product details, fabric information, and product images before placing an order.

Where an exchange is requested, the replacement product will be subject to availability.

Refunds

Once an eligible returned product has been received and inspected, we will notify you whether the return and refund request has been approved.

If approved, the applicable refund will generally be processed to the original payment method within 5–7 business days after approval.

The time taken for the amount to appear in your account may additionally depend on your bank, card issuer, UPI provider, payment gateway, or other payment service provider.

Non-Returnable Products

Certain products may not be eligible for return or exchange because of hygiene, customization, clearance, promotional, or other legitimate conditions.

Where applicable, such restrictions will be clearly communicated on the relevant product page, offer, or during checkout.

Products that have been customized, altered, washed, worn, damaged, stained, or otherwise used may not be eligible for return.

Return Shipping

If a return is required because you received a damaged, defective, or incorrect product, Rang E Nazakat will assist with the return process.

For returns requested due to personal preference, size selection, color preference, or change of mind, return shipping charges may apply where applicable.

Return Inspection

All returned products are subject to inspection.

Rang E Nazakat reserves the right to reject a return or refund request if the returned product does not meet the eligibility requirements described in this policy.

If a return is rejected after inspection, the product may be sent back to the customer, subject to applicable delivery charges where relevant.

How to Request a Return

To request a return, replacement, or refund, please contact us with your order details and a description of the issue.

Email: info@rangenazakat.com
Phone: +91 94501 52774

Business Address:
D151, Shree Royal City
Jhansi, Uttar Pradesh
India

Please include your order number, registered mobile number, product name, and reason for the return when contacting us.

Policy Changes

Rang E Nazakat may update this Return and Refund Policy from time to time to reflect changes in our products, services, business practices, or applicable legal requirements.

The updated policy will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions regarding returns, exchanges, refunds, or damaged products, please contact:

Rang E Nazakat
Phone: +91 94501 52774
Email: info@rangenazakat.com
Address: D151, Shree Royal City, Jhansi, Uttar Pradesh, India